Designing improved features for BoardSpace Web Application

BoardSpace, a company specializing in board management software, aims to enhance user experience by improving existing features. The goal of this project is to design working prototypes of these feature improvements using Figma, a popular design tool. Learners will be tasked with identifying key areas for enhancement based on user feedback and industry best practices. The project will involve creating wireframes, interactive prototypes, and user interface designs that align with BoardSpace's brand guidelines. This project offers an excellent opportunity for learners to apply their knowledge of UI/UX design, user research, and prototyping tools in a real-world context. Key objectives include: - Identifying and prioritizing feature improvements. - Designing wireframes and interactive prototypes. - Ensuring designs align with BoardSpace's brand guidelines. - Incorporating user feedback into the design process.

Enhanced User Management System for BoardSpace

BoardSpace, a web application designed for board management, aims to improve its user management system to enhance user experience and administrative efficiency. The current system is limited to adding users to one entity - a board or committee - at a time. This means that administrators could have to upload the same user multiple times. There is also no way to manage an organization's users from one place. This is important because users are added and removed annually, so this process needs to be easier. The goal of this project is to redesign and implement a more flexible user management system that allows for management from one location. Key to this project will be creating the sequence of steps that this improvement require and designing the user interface. The project will enable learners to apply their knowledge of user experience design. Key tasks include: - Review how the proposed improvements change the current system. - Design a prototype of the new user management features. -User testing with current customers and others -Finalizing prototype

Condo and Nonprofit Sector Research and Content Development

BoardSpace, a company specializing in board management software for condos and nonprofits, seeks to enhance its knowledge base and content offerings. The project aims to research and draft comprehensive articles on various topics relevant to the condo and nonprofit sectors. The goal is to provide valuable insights and practical information that can help board members and administrators effectively manage their organizations. This project will allow learners to apply their research and writing skills, as well as their understanding of organizational management, to create high-quality content. The project will involve identifying key topics, conducting thorough research, and drafting well-structured articles that are informative and engaging. Key tasks include: - Identifying and selecting relevant topics within the condo and nonprofit sectors. - Conducting detailed research using credible sources. - Drafting clear, concise, and informative articles. - Reviewing and revising drafts based on feedback.

Updating Meeting and Minutes Design and Workflows

What is the problem your company is trying to solve by having this work done? What are your criteria for success? The BoardSpace app has paying customers and is well-developed. We would like to conduct user testing on our current web application. We believe that insights coming out of these experiments will help us design a better product, provide insights into how to help our customers and offer a better experience to our customers. The specific project would review the create meeting flow and the minute taking process. We would like a group of students to conduct user testing scenarios on our product with a small group of current and potential customers and then report the results to us. The user group remains condo and non-profit boards of directors. Specifically, administrators could be nonprofit Executive Directors, Chief Executive Officers, Executive Assistants, Condo Directors or Association managers.

Secure Database Redesign and RESTful API Development for BoardSpace

BoardSpace, a company specializing in web applications, seeks to enhance the security and efficiency of its existing mySQL database. The current database structure needs a comprehensive redesign to improve performance, scalability, and security. Additionally, a secure RESTful API must be developed to facilitate seamless interaction between the database and the web application. This project aims to provide learners with hands-on experience in database design, security best practices, and API development. The goal is to create a robust, secure, and efficient system that can handle the company's data needs while ensuring data integrity and protection. Key tasks include: - Analyzing the current mySQL database structure. - Designing a new, optimized database schema. - Developing a RESTful API to interact with the redesigned database. - Implementing security measures to protect data. - Testing the new database and API for performance and security.

AI-Enhanced Minute-Making Feature for BoardSpace

BoardSpace, a company specializing in board management software, plans to integrate artificial intelligence to enhance its existing minute-making feature. The current system requires significant manual input, which is time-consuming. Our goal is to leverage AI to automate the minute-taking process, making it more efficient and accurate. By doing so, BoardSpace hopes to improve user experience and reduce the workload on board members and administrators. The project will analyze the current minute-making process, identify areas where AI can be applied, and develop a prototype demonstrating the enhanced feature. This will provide learners with an opportunity to apply their knowledge of AI, natural language processing, and software development in a real-world context.

BoardSpace Branding Revamp

BoardSpace, a company specializing in board management software, seeks to update its branding to better reflect a modern and innovative approach. The current branding, including the logo, colours, and fonts, needs updatingto reflect current design trends. The goal of this project is to create a fresh, cohesive, and visually appealing brand identity that resonates with current and potential clients. This project will allow learners to apply their knowledge of graphic design, marketing, and brand strategy to a real-world scenario, enhancing their skills in these areas. The project will involve researching current branding trends, understanding BoardSpace's target audience, and developing a comprehensive branding package.

AI-Powered Document Tagging System

BoardSpace aims to enhance its document management system by integrating an AI-powered feature that scans the content of uploaded documents to generate a list of suggested tags. This project involves developing a machine-learning model capable of understanding and extracting key themes and topics from various document types. The goal is to streamline the tagging process, making it more efficient and accurate, thereby improving document retrieval and organization. The project will require the team to apply their knowledge of natural language processing (NLP), machine learning algorithms, and software development to create a functional prototype. The learners will work on training the AI model, integrating it with the existing system, and testing its performance. Key tasks include: - Researching and selecting appropriate NLP and machine learning techniques. - Developing and training the AI model using a dataset of tagged documents. - Integrating the AI model with BoardSpace’s document management system. - Testing and refining the system to ensure accuracy and efficiency.

Logo Design & Guidelines Update

Our company is looking to create a new logo to update the image of our brand and give us a fresh look. We hope to retain the “feel” of our brand and remain recognizable as we have established ourselves as a trusted company over the past several years. This will involve several different steps for the students, including: Researching current marketing, design, and branding trends of our competitors and industry leaders. Developing and designing 3-4 logos for us to choose from, including standalone symbols and versions with our brand name. Developing a new framework for logo usage guidelines. Creating a social media toolkit with the chosen logo in different sizes, colors, and text variations to be used in the company’s social media and design assets. Creating potential profile and cover photos for our social media platforms using the new logo and updated logo usage guidelines.

User Testing and Product Improvement for Agenda and Minutes Features of BoardSpace Web Application

The main goal for the project is to conduct user testing on the current web application of BoardSpace in order to gather insights that will help design a better product, provide better customer support, and offer an improved customer experience. Specifically, the focus will be on improving the agenda and minutes features of the application. This will involve several different steps for the team, including: - Setting up user testing sessions with paying customers to gather feedback on the current web application. - Analyzing the feedback and identifying areas for improvement in the agenda and minutes features. - Collaborating with the development team to implement the necessary changes based on the user feedback. - Conducting additional testing to ensure the improvements have positively impacted the user experience. - Creating a report summarizing the findings and the implemented changes.

Website Review Project for BoardSpace

The main goal for the project is to conduct a comprehensive review of the BoardSpace website to identify areas for improvement in terms of user experience, functionality, and design. The review should also include an assessment of the website's performance in meeting the needs of condo boards, non-profits, and charities, as well as providing recommendations for enhancements. This will involve several different steps for the learners, including: - Analyzing the current website structure, features, and user interface. - Gathering feedback from current users and stakeholders. - Identifying areas for improvement in terms of functionality and user experience. - Researching best practices for online portals and board management tools. - Developing a report with detailed recommendations for website enhancements.

Chat Bot for Helping BoardSpace Customers

The main goal for the project is to create a chat bot that can provide guidance to BoardSpace customers on how to use the software effectively. This will involve several different steps for the students, including: - Understanding the features and functionality of the BoardSpace software. - Designing and developing a chat bot interface that can interact with users and provide guidance. - Integrating the chat bot with the BoardSpace platform to access relevant information and resources. - Testing the chat bot to ensure it can effectively provide guidance and support to users.

Using Canva for social media graphics.

We have many high-quality blogs that could be used for exciting and humourous posts for LinkedIn, X, Facebook and Instagram. Create a brand style for posts Using brand style, create appealing and engaging posts for each social media platform Utilize existing blogs to create content for the posts. Optimize posts for each platform to maximize engagement. Explore the use of different post styles: reels, infographics, memes, polls, etc.

Ticket/Support System Market Research Project

The main goal for the project is to conduct market research interviews with condo and HOA management companies to investigate their interest in a ticket/support system. This will involve understanding the needs and pain points of these companies and determining if there is a demand for a system like the one BoardSpace offers.

Incorporate Auto tagging into Document

In an earlier project with Springboard, we reviewed the document feature. We would like to continue their work and consider how best to add "auto-tagging" to the document upload. We need a group of students to consider how best to incorporate this aspect, condduct user testing and report the results back to us. Our user group includes condo and non-profit organizations including Executive Directors, Chief Executive Officers, Executive Assistants, and Condo Directors or Association managers. Conducting background research on AI for "auto-tagging." We will provide a walkthrough and access to the app. Provide design options for adding "auto-tagging." Learning about various testing techniques that are currently industry standard and learning how to perform them efficiently and capture feedback well. Conducting user testing scenarios with our product and reporting results back

Market Research for BoardSpace's New Software Product

The project's main goal is to conduct market research for a new software product. We already offer board management software to the condo and nonprofit market. We would like to offer ticketing/support services for the condo/HOA market.  The research will focus on understanding the target users' needs, preferences, and pain points to inform the development of the new software product. This will involve several different steps for the students, including: - Conducting surveys and interviews with potential users of the new product. This includes condo/HOA managers, owners, condo directors to gather feedback and insights. - Analyzing the data collected to identify common themes, preferences, pain points & potential benefits. - Researching the market to understand the competitive landscape and potential opportunities for the new software product. - Creating a report summarizing the findings and recommendations for the new software product.

Sales Development Plan

Our company is looking to revamp our sales team by creating an outreach process. We are hoping to find students that are excited to build a plan with us that will create a simple step-by-step market plan for reaching our target audience. This will involve several different steps for the students, including: Identify key contacts Write and plan what our message is Create a guide to help us find new clients Bonus steps in the process would also include: Building a script for our sales team to use

Translation of BoardSpace Website

WHAT IS THE MAIN GOAL FOR THIS PROJECT? To provide the BoardSpace website, marketing materials, guides, app etc in French to support Canada's Bilingual Policy. We currently provide our software application in English and French. Some of the translation for the application was done professionally, but some was done using Google Translate annd needs to be reviewed. The website and the rest of our resources and marketing materials are available in English only.

Market Research Project investigating Customer Support/Ticketing System for Condos

We are looking to launch a new subscription software service related to this. We already offer board management software to the condo and nonprofit market. We would like to offer ticketing/support services for the condo/HOA market. We need to better understand the potential for this service in our target market and ensure there is a need and demand for it. This will allow us to determine if we are targeting the right segments to be profitable. We want to ensure we offer benefits and use our marketing budget most effectively. Tasks: Assess the size of our market with metrics such as sales data and number of competitors, and compare them to the size of our customer base to determine our market share and how many potential customers we could obtain. Analyze our current offerings and the positioning of our brand. Create a survey and interview questions for empirical interviews and conduct the interviews to gain feedback on the potential for this new service. Analyze survey and interview results to create recommendations on improving our positioning, branding and products/services.

Improve BoardSpace Poll Feature

The BoardSpace app has paying customers and is well-developed. We would like to conduct user testing on our current web application. We believe that insights from these experiments will help us design a better product, provide insights into how to help our customers and offer a better experience. The specific project would review the poll feature.  We would like a group of students to conduct user testing scenarios on our product with a small group of current and potential customers and then report the results to us. The user group includes condo and non-profit boards of directors. Specifically, administrators could be nonprofit Executive Directors, Chief Executive Officers, Executive Assistants, Condo Directors or Association managers. Deliverables A final report detailing methodology, test subjects, tests, and outcomes/insights. A presentation of the final report

Customer Support / Ticketing System for BoardSpace - part 2

We already have a web application with customers in Canada and the United States. For our condo and homeowner association clients, we would like to expand our features to include a customer support/ticketing system. Planning for this feature started with a previous Springboard project. The initial project conducted customer research, competitive market analyses, identification of key features and created initial low-fidelity wireframes. This project will build on their work. Lo-fidelity wireframes will be further developed into mid-high fidelity wireframes. Initial testing with the wireframes with key customers will serve to validate initial designs as well as identify missing aspects.

Identify Media Opportunities for BoardSpace CEO

The main goal of this project is to identify 100 podcasts or other media opportunities that would be relevant for BoardSpace CEO. This will involve researching and finding podcasts or other media opportunities that are related to BoardSpace's mission and goals, as well as researching the hosts and audience of each podcast or media opportunity. Additionally, the project will involve creating a media pitch that can be used to pitch BoardSpace CEO to these podcasts or media opportunities. Deliverables: Report listing 100 podcasts and other media opportunities Media Pitch

Website Review

Our current website needs review. We would like to collaborate with students to create new pages that help users navigate the site and find up-to-date information. Our BoardSpace website was created using WordPress and custom theme Divi (Elegant Themes). This will involve several different steps for the students, including: Identifying and researching useful web pages that can be included on our website. Creating new pages for the website, with our assistance in providing the content. Reviewing and updating old web pages to ensure consistency of information. Bonus steps in the process would also include: Recommending potential upgrades or features that can be included in the website

Create a Cold Email Campaign for BoardSpace

The goal of this project is to create a cold email campaign for BoardSpace, an online portal for the volunteer directors and administrators of condos, HOAs, non-profits and charities. The campaign should be tailored to the target audience of BoardSpace and should include a strategy for creating and sending the emails, as well as a plan for measuring the success of the campaign.

Chatbot Development for BoardSpace

The goal of this project is to review the possibility of creating a chatbot for a new support/ticketing feature for BoardSpace's condo and homeowner association customers. This will involve several different steps for the students, including: - Researching existing chatbot technology and APIs. - Propose a technical strategy for building a chatbot that would fit the needs of our support/ticket feature. - Propose a technical strategy for Integrating the chatbot with BoardSpace's existing database via an API.

BoardSpace Social Media Post Creation Project

The goal of this project is to create social media posts for Twitter, Facebook, Instagram and Linkedin using Canva and existing blogs. This will involve several different steps for the students, including: - Researching BoardSpace's mission, goals, and products. - Creating visually appealing and engaging posts for each social media platform using Canva. - Utilizing existing blogs to create content for the posts. - Optimizing posts for each platform to maximize engagement. - Testing the posts and making improvements based on feedback.

BoardSpace Case Studies

The goal of this project is to create in-depth case studies of BoardSpace's customers to learn how and why they use the product. This will involve several different steps for the students, including: - Interviewing BoardSpace customers to learn more about their experience with the product. - Analyzing customer feedback to identify areas for improvement. - Writing up case studies for each interview suitable for posting on BoardSpace website and extracting short quotes for use on social media.

Managing Expectations Webinar for BoardSpace

The main goal of this project is to create a webinar for BoardSpace's target customers (condo board directors, owners & condo managers). The webinar should be tentatively titled "Managing Expectations" and should cover topics such as understanding the roles and responsibilities of board members, setting realistic expectations, and managing conflicts of interest.

Springboard | UI/UX Design Project

What is the problem your company is trying to solve by having this work done? What are your criteria for success? The BoardSpace app has paying customers and is well-developed. We would like to conduct user testing on our current web application. We believe that insights coming out of these experiments will help us design a better product, provide insights into how to help our customers and offer a better experience to our customers. The specific project would review creating agendas and taking minutes. We would like a group of students to conduct user testing scenarios on our product with a small group of current and potential customers and then report the results to us. The user group remains condo and non-profit boards of directors. Specifically, administrators could be nonprofit Executive Directors, Chief Executive Officers, Executive Assistants, Condo Directors or Association managers.

Security & Penetration Testing of Web Application

A standard practice for web based tools is to conduct what is known as penetration tests at least once a year. This is a white-hat hacking approach in which a firm is given special permission to try and break into, exploit, or otherwise attempt to break a given product via security vulnerabilities. First, we would like students to get familiar with our product. Sign up, play around with it, understand generally how it works. Second, students should spend time conducting research on state of the art pen testing technologies. They should look into common vulnerability lists such as OWASP Top 10, and common security tools such as Nmap, Burp Suitar, Nessus, and Wireshark. Third, students should have a written attack plan and present it to us so we can confirm we understand what the test will do and what might be uncovered. Fourth, students are free to attack our product as per the presented plan